Thai VietJet Air is a Thai low-cost carrier based at Bangkok’s Suvarnabhumi Airport. It is also a joint venture between Vietjet Air (Ho Chi Minh City) and Kan Air (Chiang Mai), and operates a fleet of A320s and A321s with average age of 3.3 years old. The airline currently flies to 30 regional destinations in Thailand, Taiwan, Singapore, China, Myanmar, Japan, South Korea, Malaysia and Hong Kong. I recently flew on this airline for the first time and here is my review and experience:
Date: 20 January 2018
Flight Path: Chiang Mai (CNX) – Bangkok (BKK)
Seat: 10D / Aisle
Class: Economy
Length: 1 hour 20 minutes
Fare: USD 31.24 (one-way)
Frequent-flyer program: N/A
PRE-FLIGHT
I checked in for my flight from the domestic terminal at Chiang Mai International Airport. The check-in queue was long and snaking, and took me about 30 minutes to reach the counter. The check-in agent inspected my passport and itinerary, and immediately handed me my boarding pass. It was very swift since I didn’t have any checked luggage. Our flight was scheduled to depart at 21.15 hrs, and at 20.50 hrs we were informed that our flight would be delayed by 30 minutes due to the late departure of the inbound aircraft from Bangkok and the new departure time would be 21.45 hrs. At 21.30 hrs, the airline staff at the departure gate informed that the plane was ready for boarding, and all passengers made their way through the departure gates and boarded the aircraft.
Even with four check-in counters, it took forever to reach one of them.
THE FLIGHT
The flight attendants smiled and greeted the passengers as everyone boarded the plane and were directed to their respective seats. Their uniform consisted of a red short-sleeved shirt with a matching brown checkered collar, cuffs, and brown checkered shorts. A brown checkered long bow tie knotted under the collar along with a brown checkered side cap complimented their brand identity. The operating aircraft equipment was an Airbus A320-200 fitted with 180 seats in an all-economy class, 3-3 layout. There was no in-flight entertainment – touch screen system, radio, music or even a USB input to charge the phone or any electronic lumbar support. As soon as the flight attendants were done with the safety demonstration, they conducted the final check and safety compliance and the flight departed at 22.03 hrs.
A Thai VietJet Air flight attendant in her uniform.
The aircraft featured 29 inches of seat pitch and a seat width of 17 inches.
Each seat had an ample service tray, independent air controls, and seat-back pockets to store phones and adapters.
Passenger safety briefing card.
In-flight menu.
In-flight magazine.
VietJet Air branded air sickness bag.
DINING
I didn’t have any meals on this flight. In-flight meals are not included in the price of the air-ticket, but it is possible to pre-order it through VietJet’s website at the time of purchasing the tickets, otherwise it could be purchased on-board subjected to availability.
SUMMARY
Flying Thai VietJet Air was worth every cent. As a low-cost carrier, they certainly don’t provide luxury but they offer great online deals and certainly has an interesting fleet to look forward to in the airline industry. The crew is simply cool and seem to love their jobs, their service is fast and super friendly. I guess it must be the passion they have and you can feel that you’re in good hands. I’ll definitely fly you again Thai VietJet Air.
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